When multiple quizzes match the same product, SmartSize AI Fit Recommender uses a priority system to determine which quiz to display. Understanding and configuring priorities correctly ensures customers see the most appropriate quiz for each product.

How Priority Works

SmartSize AI Fit Recommender uses a two-tier priority system to resolve conflicts when multiple active quizzes match the same product.

Priority Resolution Order

1. Priority Number (Primary)

  • Lower numbers = higher priority
  • Range: 0 (highest priority) to unlimited
  • Default: 0 for all new quizzes

2. Update Timestamp (Secondary)

  • More recently updated quizzes win ties
  • Automatic tiebreaker when priority numbers are equal
  • Ensures latest configurations take precedence

3. Quiz Status (Filter)

  • Only ACTIVE quizzes participate in priority competition
  • DRAFT quizzes are completely ignored
  • Status change can immediately affect priority conflicts

Priority Selection Algorithm

SmartSize AI Fit Recommender follows this exact process:

  1. Filter Active Quizzes: Only consider quizzes with status = “ACTIVE”
  2. Find Matching Quizzes: Apply association and condition logic
  3. Sort by Priority: Order by priority number (ascending), then update time (descending)
  4. Return First Quiz: The highest priority quiz wins

Priority Number Guidelines

Priority 0 (Critical/Highest)

  • Mission-critical quizzes
  • Specialized or unique products
  • Brand-specific sizing requirements
  • Premium product lines
  • Products with known sizing issues

Priority 1-5 (High Priority)

  • Important product categories
  • Major collection-based quizzes
  • Primary garment types (shirts, pants, dresses)
  • Seasonal or campaign-specific quizzes
  • Brand partnerships or exclusives

Priority 6-10 (Standard Priority)

  • General product categories
  • Type-based quizzes (broad categories)
  • Vendor-based quizzes
  • Secondary collections
  • Cross-promotional quizzes

Priority 11+ (Fallback Priority)

  • Catch-all or default quizzes
  • Very broad associations
  • Emergency or temporary quizzes
  • Testing or experimental configurations
  • Legacy quiz configurations

Priority Examples

Example 1: T-Shirt Product Hierarchy

  Product: Nike Athletic T-Shirt, Tagged "performance", In "Athletic Collection"

Quiz A: Priority 0, Product-specific association → WINS
Quiz B: Priority 1, Collection "Athletic Collection" 
Quiz C: Priority 5, Vendor "Nike"
Quiz D: Priority 10, Type "T-Shirt"

Result: Quiz A displays (lowest priority number)
  

Example 2: Priority Tie Resolution

  Product: Designer Dress

Quiz A: Priority 1, Updated yesterday
Quiz B: Priority 1, Updated today → WINS  
Quiz C: Priority 2, Updated today

Result: Quiz B displays (same priority, more recent update)
  

Strategic Priority Planning

Hierarchical Priority Strategy

Design your priority system to reflect business importance and specificity:

Level 1: Product-Specific (Priority 0)

  Use for:
- Unique products requiring special sizing
- Problem products with high return rates  
- New product launches needing close monitoring
- Premium or luxury items
- Products with unusual sizing characteristics
  

Level 2: Collection-Focused (Priority 1-3)

  Use for:
- Key product collections
- Seasonal launches
- Brand collaborations
- Marketing campaign products
- High-revenue product lines
  

Level 3: Category-Based (Priority 5-7)

  Use for:
- Broad garment categories
- Product type classifications
- General brand associations
- Standard product groupings
- Everyday product coverage
  

Level 4: Fallback Coverage (Priority 10+)

  Use for:
- Default or catch-all quizzes
- Broad tag-based associations
- Vendor-only associations
- Legacy configurations
- Emergency coverage
  

Priority Spacing Strategy

Leave Gaps Between Priority Levels:

  ✅ Good Spacing:
Priority 0: Critical products
Priority 5: Important collections  
Priority 10: General categories
Priority 20: Fallback quizzes

❌ Poor Spacing:
Priority 0: Critical products
Priority 1: Important collections
Priority 2: General categories
Priority 3: Fallback quizzes
  

Benefits of Spacing:

  • Room for future insertions
  • Clear hierarchical separation
  • Easier priority management
  • Reduced need for renumbering

Common Priority Scenarios

Scenario 1: Multi-Brand Store

Challenge: Different brands have different sizing standards

Solution:

  Priority 0: Problem products (brand-agnostic)
Priority 1: Brand A products (consistent sizing)
Priority 1: Brand B products (consistent sizing)
Priority 5: General garment types
Priority 10: Fallback quiz
  

Result: Brand-specific sizing takes precedence over general sizing

Scenario 2: Seasonal Collections

Challenge: Seasonal products need specialized sizing during season

Solution:

  Priority 0: Holiday collection (Dec-Jan)
Priority 2: Summer collection (Jun-Aug)
Priority 5: Regular collections (year-round)
Priority 10: General product types
  

Result: Seasonal quizzes override regular quizzes during relevant periods

Scenario 3: Size-Inclusive Strategy

Challenge: Plus-size products need different quiz than regular sizes

Solution:

  Priority 0: Plus-size products (specific products)
Priority 1: Size-inclusive collections
Priority 5: Regular size collections
Priority 10: General type-based quizzes
  

Result: Size-specific quizzes take precedence over general sizing

Scenario 4: New Product Testing

Challenge: New products need close monitoring before using general quizzes

Solution:

  Priority 0: New products (first 30 days)
Priority 1: Established product collections
Priority 5: General product categories
  

Result: New products get specialized attention before falling back to general quizzes

Priority Conflict Resolution

Identifying Priority Conflicts

Common Conflict Symptoms:

  • Unexpected quiz appearing on products
  • Important quiz not showing where expected
  • Customer confusion about sizing guidance
  • Inconsistent quiz coverage across similar products

Diagnostic Tools:

  • Linked Products page - See which quiz appears on each product
  • Quiz dashboard - Monitor quiz performance and coverage
  • Association analysis - Review overlapping quiz associations

Resolving Priority Conflicts

Step 1: Identify Competing Quizzes

  Process:
1. Find product with unexpected quiz
2. List all quizzes that match the product
3. Review priority numbers and update times
4. Identify why wrong quiz is winning
  

Step 2: Adjust Priority Strategy

  Options:
- Lower priority number of preferred quiz
- Raise priority number of conflicting quiz
- Modify associations to reduce overlap
- Use different condition logic (ALL vs ANY)
  

Step 3: Test and Validate

  Validation:
1. Check Linked Products page for changes
2. Test with sample products
3. Monitor quiz performance after changes
4. Verify no new conflicts introduced
  

Advanced Priority Techniques

Dynamic Priority Management

Time-Based Priorities:

  Strategy: Adjust priorities seasonally
Q4: Holiday collection (Priority 0)
Q1: New Year/Resolution products (Priority 0)
Q2-Q3: Standard priorities resume
  

Performance-Based Priorities:

  Strategy: Promote high-performing quizzes
High accuracy quiz: Priority 0
Medium accuracy quiz: Priority 5  
Low accuracy quiz: Priority 10
  

Priority Automation Strategies

Update-Based Priority:

  Strategy: Use update timestamp strategically
- Update critical quizzes regularly to maintain priority
- Use bulk updates to reset priority across quiz groups
- Monitor update patterns for priority management
  

Association-Based Priority:

  Strategy: Design associations to work with priorities
- High priority: Specific associations (products, precise tags)
- Low priority: Broad associations (types, general tags)
- Natural priority hierarchy through association specificity
  

Priority Best Practices

Configuration Guidelines

Do’s:

  • ✅ Use consistent priority numbering scheme
  • ✅ Document priority strategy for team understanding
  • ✅ Leave gaps between priority levels for future expansion
  • ✅ Regular review and adjustment of priorities
  • ✅ Test priority changes with sample products

Don’ts:

  • ❌ Use consecutive numbers for all priorities
  • ❌ Set all quizzes to Priority 0
  • ❌ Ignore update timestamp implications
  • ❌ Create complex priority schemes without documentation
  • ❌ Change priorities without testing impact

Maintenance Practices

Regular Priority Audits:

  • Review priority effectiveness monthly
  • Analyze quiz performance by priority level
  • Identify and resolve unexpected conflicts
  • Update priority strategy based on business changes

Documentation Standards:

  • Document priority strategy and reasoning
  • Maintain priority assignment guidelines
  • Track priority changes and their impact
  • Share priority knowledge with team members

Performance Monitoring

Key Metrics to Track:

  • Quiz display frequency by priority level
  • Size recommendation accuracy by priority level
  • Customer conversion rates by quiz priority
  • Return rates correlated with quiz priority

Optimization Indicators:

  • High-priority quiz with low performance → Review associations
  • Low-priority quiz with high traffic → Consider priority increase
  • Frequent priority conflicts → Review association overlap
  • Poor conversion with high priority → Review quiz quality

Priority Troubleshooting

Common Priority Issues

Issue: Important Quiz Not Showing

  Diagnosis:
1. Check quiz status (must be ACTIVE)
2. Verify product matches associations
3. Look for higher priority quiz overriding
4. Check update timestamps for tie-breaking

Solutions:
- Lower priority number of important quiz
- Raise priority of conflicting quiz
- Modify associations to reduce conflicts
- Update important quiz to win timestamp ties
  

Issue: Wrong Quiz Always Winning

  Diagnosis:
1. Identify the winning quiz
2. Check its priority number and associations
3. Compare with expected quiz priority
4. Review update timestamps

Solutions:
- Adjust priority numbers appropriately
- Modify associations to be more specific
- Change condition logic (ALL vs ANY)
- Update expected quiz to reset timestamp
  

Issue: Inconsistent Quiz Coverage

  Diagnosis:
1. Review all quizzes for overlapping associations
2. Map products to their displayed quizzes
3. Identify priority patterns and conflicts
4. Check for missing associations

Solutions:
- Standardize priority numbering scheme
- Reduce association overlap between quizzes
- Create clear priority hierarchy
- Add missing associations for complete coverage
  

Priority Testing Workflow

Before Making Priority Changes:

  1. Document current priority configuration
  2. Identify products that will be affected
  3. Plan new priority hierarchy
  4. Test changes with sample products

After Making Priority Changes:

  1. Verify changes on Linked Products page
  2. Test affected products in storefront
  3. Monitor quiz performance metrics
  4. Address any new conflicts discovered

Next Steps

After configuring priority settings:

  1. View Linked Products - Verify your priority configuration works correctly
  2. Set Up Collection Linking - Apply priorities to collection-based associations
  3. Monitor Quiz Performance - Track how priorities affect quiz effectiveness
  4. Optimize Settings - Refine priorities based on performance data

Need help resolving priority conflicts? Use the Linked Products page to see which quiz appears on each product and adjust priorities accordingly.